Website privacy

What this page covers

This page is about BaleneHub.com only. It does not cover separate branch sites, apps or tools, which publish their own specific privacy notices.

Contact form

If you send a message through the contact form, we receive the name, email address and message you provide. We use that information to answer your request and manage the conversation with you.

The form is processed directly on our hosting and is not sent through an external form provider. Do not send sensitive information unless it is necessary for your request.

To protect the form from abuse, the server temporarily uses technical information such as IP address and browser user agent. A pseudonymous fingerprint is used for rate limiting; its local records are kept for no longer than 24 hours.

Cookies and analytics

The site uses LegalBlink to manage cookie consent. Your cookie preferences can be changed from the footer at any time.

Google Analytics is loaded only if you consent to statistics cookies. When enabled, it helps us understand visits and basic interactions such as branch clicks and contact form submissions. If you do not consent, Google Analytics is not loaded by this site.

Fonts, images and external services

The site's own images, stylesheets, static assets and contact form are served from this domain. External services are limited to the cookie consent script and Google Analytics after consent.

Your rights

You can ask what personal data we hold about you, have it corrected or deleted, object to how we use it, or ask for a copy in a portable form. Write to legal@balenehub.com and we answer within thirty days.

If you are not satisfied with our answer, you can complain to the Italian data protection authority, the Garante per la protezione dei dati personali (garanteprivacy.it).

Who is responsible

The data controller is Balene Film S.r.l. — legal@balenehub.com.